Shipping Policy
At Kai Fine Jewelry, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.
Where We Ship:
We offer complimentary 2nd Day shipping within the U.S. and
complimentary express shipping worldwide.
Handling Time:
Orders are processed within 1–2 business days.
Delivery Timeframes:
All in-stock pieces are typically delivered within 2-5 business days.
For made-to-order jewelry, each piece is handcrafted upon request. Please allow 2-3 weeks for delivery.
If you need overnight shipping or have a specific delivery request, please contact us when placing your order or leave a note at checkout. Our team will do our best to assist.
Shipping Costs:
For your convenience, we offer complimentary worldwide express shipping on all orders. Please note that a signature is required upon delivery.
For international orders, any applicable customs duties, taxes, or import fees are the customer’s responsibility.
Tracking Your Order:
Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.
Contact Us:
Our customer service is available Monday to Friday, 09:00 a.m. to 05:00 p.m. If you have a problem, please contact us; we answer within 24 hours.
Phone: +1-424-239-9598
Email: sales@kaifinejewelry.com
Address: 4667 MacArthur Blvd #460, Newport Beach, CA 92660, United States
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