At Kai Fine Jewelry, we aim to deliver your order as quickly and smoothly as possible. Below you will find all the details about our shipping process, including delivery times, costs, and tracking. If you have any questions, feel free to contact us; we are here to help.
We offer complimentary 2nd Day shipping within the U.S. and
complimentary express shipping worldwide.
Orders are processed within 1–3 business days.
All in-stock pieces are typically delivered within 2–5 business days.
For made-to-order jewelry, each piece is handcrafted upon request. Please allow approximately 2–3 weeks for crafting and delivery.
If you need overnight shipping or have a specific delivery request, please contact us when placing your order or leave a note at checkout. Our team will do our best to accommodate your request.
We offer complimentary worldwide express shipping on all orders. Please note that a signature is required upon delivery.
For international orders, customs duties, taxes, and other import fees, where applicable, are the responsibility of the recipient.
Once your order ships, we’ll email you a tracking number along with a link so you can follow your package online.
Our customer service is available Monday to Friday, 09:00 a.m. to 05:00 p.m. If you have a problem, please contact us; we answer within 24 hours.
Email: sales@kaifinejewelry.com
Address: 4667 MacArthur Blvd #460, Newport Beach, CA 92660, United States
Enjoy 15% off your first order, and discover new pieces, gemstone stories, and special offers along the way.
experience with kai