We proudly offer FREE US Domestic shipping via USPS and UPS! For international orders, kindly contact us for shipping rates.

Our handcrafted jewelry is made to order and ships within 7-10 business days. In stock items are dispatched within 1-2 business days.

You will receive a confirmation email with a tracking ID and link. You can also track your package on our Tracking Page.

Please allow 1–3 business days for tracking info to update.

We accept free U.S. domestic returns and exchanges within 14 calendar days of confirmed.

To start a return please see the instruction here

Buyers are responsible for providing the correct shipping address. If you entered the wrong address, contact us immediately at sales@kaifinejewelry.com — we’ll try to update it before your order ships.

Our store is not responsible for lost or stolen packages. If your tracking shows “delivered” but you haven’t received the package, please reach out to the shipping carrier using the information on our Tracking Page.