Payment Policy

Thank you for shopping with Kai Fine Jewelry. We want your checkout experience to feel simple, secure, and seamless. If you have any questions, please contact us at sales@kaifinejewelry.com.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Google Pay
• PayPal
• iDEAL

Payment Security

The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial information remains protected throughout the checkout process.

Currency

All prices on our website are listed in U.S. Dollars (USD) unless otherwise stated.

If you are shopping internationally, your bank or payment provider may apply currency conversion rates or additional transaction fees. These charges are determined by your payment provider and are not controlled by Kai Fine Jewelry.

Order Confirmation

Once your order is placed successfully, you will receive an order confirmation email shortly after checkout.

If you do not receive a confirmation email, please check your spam or promotions folder. If you still cannot find it, contact us at sales@kaifinejewelry.com.

Payment Authorization & Verification

For security purposes, some orders may require additional verification before processing.

If we are unable to verify your payment information, we may contact you for confirmation or cancel the order at our discretion.

Failed Transactions

If your payment is declined, please:

• Double-check your card information
• Ensure your billing address matches your payment method
• Try another payment method
• Contact your bank or card issuer for more details

If issues persist, please reach out to us at sales@kaifinejewelry.com.

Refunds & Disputes

For information regarding refunds, cancellations, or disputes, please refer to our Return & Refund Policy.

Installments / Buy Now, Pay Later

If installment options such as Shop Pay Installments are available at checkout, eligibility and terms are determined by the payment provider, not Kai Fine Jewelry.

These options may not be available in all regions or for all customers.

Taxes

Applicable sales tax will be calculated at checkout based on your shipping destination and local regulations.

Contact

If you have any questions about payment or billing, please contact us at:
sales@kaifinejewelry.com